Queensland Health is committed to protecting user privacy. We understand and appreciate that visitors and users of this web site are concerned about their privacy and the confidentiality and security of any information that may be provided to us.

To protect your privacy Queensland Health staff follow 10 privacy principles. The principles deal with how we collect and handle your personal information. They are set out in a Queensland Government information standard (IS42A Information Privacy for the Queensland Department of Health).

How is this website monitored?

When you look at this web site, our Internet Service Provider makes a record of your visit and logs the following information for statistical purposes only -

• the user's server address
• the user's top level domain name (for example .gov)
• the date and time of visit to the site
• the pages accessed and documents downloaded
• the previous site visited
• the type of browser used

This is a cookie-free site. No attempt is, or will be made, to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect activity logs.

Taking Part in Queensland Health Surveys

At times you may be asked if you wish to complete survey questionnaires that appear on our site; for example, on topical public health issues such as smoking. Taking part in these surveys is entirely voluntary, and many surveys are able to be completed anonymously.

If you do agree to participate in a survey, you will be asked to review and accept certain additional terms and conditions relating to the use of any personal information you provide. This does NOT include identifiable information.

E-mail and Feedback Information

This is a Queensland Government website. E-mail correspondence sent to this site will be treated as a public record and will be retained as required by the Public Records Act 2002 and other relevant regulations.

Your name and address details will not be added to a mailing list, nor will we disclose these details to third parties without your consent unless required by law. E-mail messages may however be monitored by our website support staff for system trouble shooting and maintenance purposes.

Although every effort will be made, Queensland Health does not guarantee to reply to e-mail correspondence. Where appropriate, e-mails sent to this site may be forwarded internally to other Queensland Health officers for direct response.

Where can I find out more information about Queensland Health's privacy and security policies?

Further information on our privacy policy is available on our information privacy site. If you have any queries about our privacy and security practices please email us at: infoweb@health.qld.gov.au. We will refer your email to the appropriate officer.